![]() ![]() Connect the My Passport Wireless Device to the Internet If available using the mobile app.Insert the SD Card into the SD Card Reader before connecting the SD Card Reader to the My Passport Wireless device. ![]() Open a Web Browser on the Android device.Ensure the Android device is connected to the internet or the carrier network.Open the Dashboard of the My Passport Wireless using your Android mobile device.For devices in the UTC+13 and UTC+14 Time Zones (New Zealand, Kiribati, Samoa, and Tonga), please refer to Answer ID 20806 FAT/FAT32 Formatted SD/USB Device Not Detected on My Passport Wireless Pro and SSD.Ensure the firmware up to date with the latest release.įor assistance, please refer to Answer ID 20733 How to Update Firmware on a My Passport Wireless Pro and SSD.The SD Card product or contents may not be supported on My Passport Wireless Pro.Īttempt SD card imports from the Mobile App menu.Įnsure the Android My Passport Wireless Mobile App is updated to the latest version. My Passport Wireless Pro does not recognize the SD Card or does not import the contents of the SD Card. Western Digital Product Lifecycle Support PolicyĪs a secondary option to continue using your drive, connect it to the computer as outlined in the User Manual on page 19. During this phase, bug fixes, updates for new features, and OS compatibility patches may stop, but Western Digital will continue to provide security updates for the app to address critical issues. My Passport Wireless app is now in the Limited Updates phase. Western Digital WD SSD Dashboard 5.3.2.4 (4.This answer addresses why an SD Card is not recognized or does not import content on a My Passport Wireless Pro and SSD. The SSD Dashboard will automatically launch and load the Status section When the installation has completed successfully, click on the Finish button Open the downloaded image file by double clicking on the file WDSSDDashboardSetup.zipįollow the onscreen prompts to complete the installation ![]() The WD SSD Dashboard includes tools for analysis of the disk (including the disk model, capacity, firmware version, and SMART attributes) and firmware updates.ĭownload the WD SSD Dashboard to your hard drive The WD SSD Dashboard helps users maintain peak performance of the WD SSD in Windows:registered: operating systems with a user-friendly graphical interface for the user. Western Digital WD SSD Dashboard 5.3.2.4 | 4.01 MB | ![]()
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